Privacy Policy
Effective Date: January 01, 2025
At The Braid Bar, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (thebraidbarla.com) and our services. By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information in order to provide and improve our services to you:
Personal Information: This includes your name, email address, phone number, payment information, and any other personal details you provide when booking an appointment or interacting with us.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
To process and manage your appointments, including sending appointment confirmations and reminders.
To communicate with you about our services, promotions, and events (with your consent, where required by law).
To handle payment transactions for services rendered.
To comply with legal obligations and resolve disputes, if necessary.
SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
3. Telecommunications Consumer Protection (TCR) Compliance
To comply with TCR regulations, we may contact you with appointment reminders, service updates, and marketing communications. When you provide us with your phone number or email address, you agree to receive these communications from us.
You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email or by texting "STOP" to opt out of SMS messages. To opt-out of marketing emails, you can click on the unsubscribe link at the bottom of our emails or contact us directly.
Please note that opting out of marketing communications does not affect any transactional communications regarding your appointments or purchases, such as confirmations and reminders.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following circumstances:
Service Providers: We may share your information with third-party service providers who help us operate our business (e.g., payment processors, appointment booking platforms) and provide services to you. These providers are required to protect your information and only use it for the purposes we specify.
SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a court order, subpoena, or government request.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update: You may request access to or update your personal information by contacting us at info@thebraidbarla.com.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions or by contacting us directly.
Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations we may have to retain certain information.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the "Effective Date" at the top of this page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
The Braid Bar
Email: info@thebraidbarla.com
Phone: 510-954-3554